Frequently Asked Questions

Q: Is Hope PACE a nursing home?
A: No, most program participants remain safely in their own homes. You may visit our Hope Care Center during the day.

Q: How often will I go to the Hope Care Center?
A: Most of our participants come to our center two or three times a week. Others may come for a full week. Some may only attend a few days a month. Our Care Team will help create a plan with you to determine how often you will visit the Hope Care Center.

Q: Are services available for Spanish-speaking participants?
A: Absolutely. We have bilingual staff members who can assist our Spanish-speaking participants.

Q: What happens if I have a health problem at night?
A: We make sure that you have the necessary care you need 24 hours a day,  7 days a week, 365 days a year. You will never be without access to assistance.

Q: I'm enrolled in Medicare Part-D for my prescription medications. Will I lose my coverage?
A: No. If you join Hope PACE, you will receive your Part D-covered drugs and all other necessary medication through our program. You will not need to join a separate Medicare drug plan.

Q: What if I'm enrolled in Hope PACE, but can no longer live safely in my own home?
A: If you need nursing home services, Hope PACE will assist you in exploring appropriate alternatives for your living arrangements in the community. You will continue to receive our care.

Q: What if I join and decide I want to leave Hope PACE?
A: You may leave Hope PACE at any time.  Enrollment and disenrollment occurs at the beginning of each month.